To be a true conversation superstar, try these tips:
Be attentive and give eye contact.
Make active and engaged expressions.
Repeat back what you’ve heard, and follow up with questions.
If you notice something you want to say, don’t say it. Challenge it and go back to listening.
For bonus points, wait an hour to bring up that thing you didn’t say earlier.
And keep in mind that when you say something declarative, seek out the other person’s opinion as well.
“If I say, ‘The Jets don’t stand a chance,’ I’m entitled to my opinion, but I have to say, ‘What do you think?’ afterward,” Ms. Fine said. “You don’t want to be a conversational bully.”
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ReplyDeleteAs a communication major, and someone who generally would like to be a better communicator, I am trying to learn to not speak, not interrupt as a habit. What a difference in listening that it makes.